Shipping policy

Thank you for visiting and shopping at Vioraia.com. Please read the terms and conditions that apply to our Shipping Policy.

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Processing Time

Orders are verified, quality-checked, and packaged within 1–3 business days after placement. During periods of high order volume, slight delays may occur. In such cases, we will contact you via email or phone.

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Shipping Times

Shipping time refers to the period from when your order leaves our fulfillment center until it arrives at your destination.

• Standard Delivery: 4–8 business days

• Expedited Delivery: 2–5 business days

Estimated total delivery time:

• Standard total delivery time: 5–11 business days

• Expedited total delivery time: 3–8 business days

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Shipping Rates & Delivery Estimates

Shipping is available to France, Australia, Canada, the United States, and worldwide.

Note: Delivery delays may occasionally occur due to unforeseen circumstances such as weather, carrier delays, or customs processing.

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Shipment Confirmation & Order Tracking

Once your order ships, a Shipment Confirmation email with a tracking number will be sent to you. Tracking information typically becomes active within 24 hours.

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Damages

Vioraia is not responsible for products damaged or lost during shipping. If your order arrives damaged, please:

• Retain all packaging materials and the product

• Contact the carrier directly to file a claim

We are happy to assist you if needed during this process.

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Contact Us

If you have any questions regarding our Shipping Policy, please feel free to reach out:

Email: info@vioraia.com
Company Name: Vioraia
Registered Address: 10 Pl. de la Varenne, 86300 Chauvigny, France

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Thank you for choosing Vioraia!