Shipping policy
Thank you for visiting and shopping at Vioraia.com. Please review the following terms and conditions that make up our Shipping Policy.
Processing Time
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All orders are verified, quality-checked, and packaged within 1–3 business days after placement.
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During peak periods, slight delays may occur. If so, we will notify you via email or phone.
Shipping Times
Shipping time refers to the period from when your order leaves our fulfillment center until it arrives at your destination.
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Standard Delivery: 4–8 business days
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Expedited Delivery: 2–5 business days
Estimated Total Delivery Time
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Standard: 5–11 business days
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Expedited: 3–8 business days
Shipping Rates & Delivery Estimates
We currently ship to the United States, Canada, Australia, France, and worldwide.
| Order Total (USD) | Standard Shipping | Expedited Shipping |
|---|---|---|
| $60 and above | Free | $10 |
| $0 – $59.99 | $5 | $10 |
Note: Delivery delays may occasionally occur due to unforeseen circumstances such as severe weather, carrier delays, or customs inspections.
Shipment Confirmation & Order Tracking
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Once your order ships, you will receive a Shipment Confirmation email containing a tracking number.
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Tracking details typically become active within 24 hours.
Damages & Lost Packages
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Vioraia is not responsible for products damaged or lost during shipping.
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If your order arrives damaged:
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Please retain all packaging materials and the product.
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Contact the carrier directly to file a claim.
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We are happy to assist you if you require support during the claims process.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
📧 Email: info@vioraia.com
🏬 Address: 1806 15th Ave, Seattle, WA 98122, United States
📌 Company Name: Vioraia